Privacy Policy
We respect your concern for privacy and value our relationship with you. This Privacy Policy outlines the types of personal information we collect about our customers, how we use that information, with whom we share it, the choices available to our customers regarding our use of their information, the measures we take to protect the information, and how our customers can contact us regarding our practices. By providing us with your personal information, you accept this Privacy Policy and agree that we may collect, use, and disclose personal information as described in this Privacy Policy. Please note that you are not obligated to provide any information we request from you; however, if you do not provide us with the requested information, we may not be able to offer you certain goods or services that rely on the collection of such information. Please exit the website if you do not accept the Privacy Policy or if you are visiting the site from a country or region where the use of the site is prohibited.
Data Collected Through Your Visit to Arch's Website:
Each time you visit the Arch website, information from your browser is sent to Arch's server logs, where it is stored. This information includes details of your visit, such as the time and date of the visit, the pages you viewed, your IP address, the website that referred you to the Arch website, the type of browser, and the operating system of the device used.
When you visit a page on our site that contains a social plugin, your browser establishes a direct connection with the servers of the social plugins (such as Google and Facebook), which transfer the plugin content directly to your browser, embedding this information on the site. This enables the reception of information related to your access to the selected page on our site. For this reason, data about your visit to the Arch website is transferred, although it does not include personal data such as your name or phone number. If you do not wish to share data about your visit to the Arch website, you can disable tracking in your browser settings.
Information Security:
As part of your registration on this website, you will be asked to provide us with some personal information, such as your name, shipping address, email address, phone number, and other similar information, as well as additional personal information such as your date of birth or other personal details. The information you enter will be stored in our database.
Additionally, we have the right to protect user information from unauthorized access, unauthorized alteration, unauthorized disclosure, or cancellation of the information we retain.
Please note that Arch’s website servers are encrypted using Secure Sockets Layer (SSL) technology, and financial information, such as credit card details, is transmitted using SSL to ensure encryption before being sent. We do not store credit card information but instead transmit it directly to the relevant financial institution for processing via encrypted communication.
Storage of Information:
We store your personal information on secure, protected servers. By providing your personal information, you accept the transfer and storage of your personal information on our servers. We take all necessary precautions to keep your personal information safe from unauthorized access, use, or disclosure.
While we make every effort to protect your data, data transmission over the internet is not completely secure, and we cannot guarantee the security of the data transmitted to our website. Any transmission is at your own risk. Once we receive your data, we will apply strict procedures and security measures to try to prevent unauthorized access, whether by accessing our servers or through your account. We hope you secure your account well to minimize the chances of unauthorized access to your personal information.
Email Communication:
Occasionally, we may send information related to promotional offers, marketing information, or events that we believe may be of interest to you. You have the option to stop receiving these communications at any time if you wish. You can unsubscribe from our marketing list at any time by clicking the unsubscribe link in any email we send you. We will never distribute your email address to any third party. We may retain the content of any email you send us if we choose to do so.
Cookies:
The Arch website uses cookies to save sessions on your browser. No personal information is collected through cookies, and they are stored because they allow you to use website features and interact with the site, such as adding products to your shopping cart. They are essential for the functioning of the website and are automatically deleted within 30 days. You can delete them at any time through your browser settings.
This website uses Google Analytics, a service provided by Google to analyze web pages and how users use the site. Google Analytics relies on cookies, and Google will transfer the information generated by these cookies about your use of this website to its servers. Google will use this information to evaluate your use of the website, prepare reports for website operators about your activity on the site, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if a third party processes the information on Google's behalf. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you may not be able to fully utilize the website’s functionality. By using this website, you agree that Google may process your data in the manner and for the purposes set out above. As mentioned earlier, no personal data is collected or processed—only data about your visit and activity on the site.
External Links:
Some of our links may direct you to external websites. We provide these links solely for your convenience. Please note that we are not responsible for the privacy practices of any external websites to which we refer. This Privacy Policy applies only to the personal information we collect from our site.
We also use targeting policies, which allow us to display the ads you want to see on our website. By targeting, we mean that we can advertise the products you recently viewed on our partners' websites. This means that our ads, displayed specifically for you, even on other companies' websites, are the offers and advertisements you want to see. We do this by conducting a detailed analysis of the information collected in your cookies on our website to understand your interests as a user. This information is anonymous, meaning it does not contain your personal information or any data about you in customer records.
Sharing Personal Data:
Some of your personal data is shared with companies involved in your transactions, such as contact details and your home address with shipping companies to enable them to deliver your order. Arch does not share all personal data, only the essential data needed to complete your transactions.
Any information you provide to us will not be disclosed to any third party and will only be used for our customer service purposes. As our customer, we guarantee you security, reliability, and confidentiality.
You may request a copy of the personal data we hold about you by email. For your protection, we may require proof of your identity before providing any information and reserve the right to refuse to provide the requested information if satisfactory identification is not provided.
Access to Contacts:
At Arch, we access contacts only after receiving permission from the customer to facilitate the selection of contacts during credit gifting processes. We assure you that Arch does not retain any information related to the customer's contacts.
Updates:
We reserve the right to update this Privacy Policy at any time. We will not reduce your rights under this Privacy Policy without your express consent. We will post any updates to the Privacy Policy on this page. If the updates are significant, we will provide notice on this page. We will also maintain previous versions of this Privacy Policy in an archive for reference, and we encourage you to review the site regularly for any updates to our Privacy Policy.
Acknowledgment:
When you submit data to us using the website, you agree to our retention, sharing, and use of this data as necessary, as outlined in this Privacy Policy.
Retention of Your Personal Data:
If you are concerned about your data, you have the right to request that we correct any errors in your personal data. You also have the right to ask us at any time to stop using your personal data for direct marketing purposes.
If you wish to delete your personal data or deactivate your account, you may request this, and all your personal data will be deleted unless there are shared data, such as vouchers or orders. If shared data exists, we can only deactivate your account.
This can be done by sending a request through contacting us at the email address ([email protected]).
You can also contact us if you have any questions about the terms and conditions or any aspect of your system.